How to Apply

Please email a cover letter (required) and resume to Hospice Quinte’s Executive Director, Jennifer May-Anderson at jenniferm@hospicequinte.ca.  The deadline to apply is August 21, 2019.

Job Description

Under the direction of the Executive Director, the Community Hospice Coordinator recruits, trains, and oversees volunteers and provides services for community hospice clients, caregivers, and the bereaved. The role of the Coordinator is to oversee the day to day functioning of the programs and to collaboratively work with other Hospice Quinte staff and referral sources. This position is also responsible for the development, implementation, and oversight of all bereavement, caregiver, and volunteer support programming offered by Hospice Quinte. The Community Hospice Coordinator develops, implements, and delivers community workshops, seminars, and education days on topics such as Hospice Quinte, hospice and palliative care, bereavement, grief, caregivers/caregiving, and end of life issues.  Salary range for the position is $42,500 – $48, 500 with health and dental benefits after three months of employment. Regular hours are 35 hours per week with the flexibility to work some weekends and evenings, for which time off in lieu will be given with the approval of the Executive Director. The target start date for this position is September 16, 2019.

Key Responsibilities

  • Provide telephone intake and referral to clients and caregivers calling from the community
  • Make home visits to assess appropriate clients and caregivers and refer to Hospice Quinte or other programs
  • Determine best suitability and assign volunteers to patients/families for Visiting Support visits
  • Meet with volunteers regularly to support their work with clients and caregivers
  • Coordinate and facilitate all volunteer training activities; such as, scheduling courses, arranging speakers, advertising, screening/interviewing volunteers, evaluating patient volunteer training programs, etc.
  • Ensure all statistical records are updated regularly
  • Produce reports and statistical information for analysis as required
  • Maintain all volunteer, client, and group member records and notes
  • Conduct phone calls, surveys, and interviews regarding client satisfaction
  • Participate and contribute to encourage and support activities which promote effective team functioning throughout Hospice Quinte
  • Participate in assigned Hospice Quinte activities, events, and committees
  • Demonstrate appropriate boundaries with staff, volunteers, clients, and members of the community
  • Attend meetings, conferences, and training as required

Job Qualifications

Education
  • Diploma or Degree in social services, psychology, counselling, pastoral care, nursing, or equivalent, or a proven combination of complimentary education and experience
Experience
  • 1-3 years of relevant experience
Knowledge, Skills and Abilities
  • Awareness and knowledge of privacy and confidentiality issues regarding client care and information
  • Strong people skills with focus on collaborative work style
  • Excellent interpersonal skills including effective listening skills
  • Excellent organizational, time management, and problem solving skills
  • Ability to work independently and with supervision
  • Excellent communication (verbal and written) skills, including public speaking
  • Ability to create and maintain good working relationships with a variety of internal and external constituents
  • Ability to multi-task and set priorities
  • Proficiency working with Microsoft Office Suite of products
  • Willingness to work flexible hours, including evenings and weekends
  • Possess a vehicle and valid driver’s license; be able to travel to the homes of clients within Hospice Quinte’s service area for assessments

CHANGE A LIFE TODAY

“The care of the dying demands all that we can do to enable patients to live until they die.”

–Dame Cicely Saunders